Aetna Update
Remember, Aetna becomes our medical carrier on January 1, 2025. The Aetna team is ready to serve you, even if you need care or to fill a prescription on New Year’s Day.
- ID cards: Consolidated ID cards with medical, prescription, and dental were mailed in early December. Check your mail to locate yours. You can also download a digital card on the Aetna Member Portal. Once logged in, click “ID card” at the top of the page.
- Member Portal: The Aetna member portal is your one-stop shop for support for medical, prescription, and dental plans. From the portal, you can access ID cards, check claims, access Aetna’s unique health and wellness programs, and contact a concierge for questions and support. Don’t forget to download the Aetna app for on-the-go access.
- Online: aetna.com > Member Login
- Phone: 1-800-811-5671
- In-network Doctors: You can maximize your health care dollars and receive quality care by using the Aetna nationwide network of in-network doctors. Click the plan below to start your search:
- CVS Virtual Care: CVS Virtual Care will be our telehealth provider. CVS Virtual Care provides access to quality primary care, 24/7 on-demand non-urgent care, and mental health service by phone or video from the comfort of your home. Log into the aetna.com member portal to pre-register today.
Resources for Living
Available to all JCPenney part-time and full-time associates, Resources for Living provides 24/7 support and tools to help you navigate life’s challenges and get back to feeling your best. All services are confidential and available at no cost to you and include:
- Up to six (6) free confidential counseling sessions per issue each year with a licensed counselor
- 24/7 in-the-moment mental well-being support
- Mental well-being support through a digital self-guided program and other learning tools
- Daily life assistance that can provide help with finding child, elder, or pet care, and other household services
- Free consultations for legal support, identity theft services, financial services, and more
These new benefits are available to all JCPenney associates and their immediate family members—even if you aren’t enrolled in one of our medical plans.
Access Resources for Living
resourcesforliving.com
1-833-718-0295
Username: JCPenney
Password: EAP
Cover the Cost of Care
Ensure you are saving enough to cover the cost of your health care. If enrolled in the HSA Basic or HSA Plus medical plans, you can change your Health Savings Account (HSA) contributions anytime during the year.
If you contribute to a Healthcare Flexible Spending Account (FSA), remember you have until December 31 to use the funds in your account. Claims can be submitted until June 30 for expenses incurred in the previous year.
Visit HealthEquity for a list of FSA and HSA-eligible expenses.
Tax Documentation
To help you get ready for the upcoming tax season, JCPenney will send you the following documents needed to file your 2024 tax returns:
