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FAQs
We know benefits can be confusing. Get answer to associates’ most frequently asked questions by clicking on the topic below.
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Have questions?
Get quick and easy access to all your benefit vendors. For general benefit questions, such as eligibility or enrollment, call the JCPenney Benefits Center to speak with a benefits specialist.
Phone
1-888-890-8900Hours
Monday–Friday
8 a.m.–8 p.m. Central Time
8 a.m.–8 p.m. Central Time