Moments that Matter
Life Events
Life is filled with moments that matter. When you have a change in life, be sure to evaluate your benefits to make sure they are still the right fit for your needs. Remember, in most cases, you must make changes to your JCP benefits within 60 days of the event or wait until the next Annual Enrollment. Report changes to the JCPenney Benefits Center.
Get Help
Have questions?
Get quick and easy access to all your benefit vendors. For general benefit questions, such as eligibility or enrollment, call the JCPenney Benefits Center to speak with a benefits specialist.
Phone
Hours
Monday–Friday
8 a.m.–8 p.m. Central Time
8 a.m.–8 p.m. Central Time