Find a Provider
Choosing in-network care providers means quality care at a cost savings for you. Finding the right care provider is just a click away.
Provider Contact Info
Get quick and easy access to all your benefit vendors. For general benefit questions, such as eligibility or enrollment, call the JCPenney Benefits Center at 1-888-890-8900 Monday–Friday, 8 a.m.–8 p.m. Central Time to speak with a benefits specialist.
Vendor
Contact
Provider Search: aetnaresource.com/n/JCPENNEY
Member Portal: aetna.com
1-800-811-5671
resourcesforliving.com
1-833-718-0295
Username: JCPenney
Password: EAP
Provider Search: aetnaresource.com/n/JCPENNEY
Member Portal: aetna.com
1-800-811-5671
myNYLGBS.com
Claims: 1-800-362-4462
Life insurance customer service: 1-800-238-2125
Have questions?
Get quick and easy access to all your benefit vendors. For general benefit questions, such as eligibility or enrollment, call the JCPenney Benefits Center to speak with a benefits specialist.
Phone
1-888-890-8900
Hours
8 a.m.–8 p.m. Central Time