Job Change
Whether losing a job or starting a new opportunity, when you or your spouse experiences a job change, there are several things you should consider.
In the event of a change, don't delay!
If you, your spouse, and/or your eligible dependents lose health and welfare coverage (medical, dental, and vision) due to your spouse’s job loss, you have 60 days from the last date of coverage to enroll in or add them to your JCPenney medical, dental, and vision plans.
You have 60 days to enroll from the last date of coverage.
Get support during difficult times.
Job loss can be a stressful experience. All JCPenney associates and their dependents can receive free, confidential assistance from licensed counselors who are available 24 hours a day, seven days a week. You can also receive up to six free in-person or virtual visits per issue, per year. If you need more care and are enrolled in a JCPenney medical plan, additional counseling may be available to you.
My spouse started a new job.
Be sure to compare your health and welfare coverage. Review your JCPenney and your spouse’s new health and welfare coverage to determine which is the right fit for your family. If your spouse elects to cover you under their health and welfare plans (medical, dental, and vision), you can end your JCPenney coverage.
Have questions?
Get quick and easy access to all your benefit vendors. For general benefit questions, such as eligibility or enrollment, call the JCPenney Benefits Center to speak with a benefits specialist.
Phone
1-888-890-8900
Hours
8 a.m.–8 p.m. Central Time