Mental Health
Supporting your emotional health is an important part of your well-being. JCPenney provides work-life resources and programs to help nourish you, your family, and the community.
Employee Assistance Program (EAP)
Sometimes life can be overwhelming. Resources for Living, JCPenney's EAP, is here to help support you through life’s challenges. All associates and their household dependents can receive care and services 24 hours a day, seven days a week.
Mental Health
You can receive 24/7 in-the-moment phone support and up to six in-person or virtual counseling sessions per issue per year. The sessions are a free and confidential services and provided by licensed counselors who can help with issues such as:
- Mental health problems
- Emotional difficulties
- Domestic abuse
- Substance abuse
- Financial worries
Mental Well-Being
Resources for Living offers several no-cost self-guided online tools to help you get a pulse check on your mental well-being and access tools to improve your mental and emotional state.
- Mind Companion
- MindCheck
Worklife Assistance
Resources for Living can also provide support in all areas of your home.
Childcare Resources
RLF associates are available 24/7 to help you find:
- Childcare centers
- Back-up care
- Summer camps
- Special needs care
Life Services
Resources and referrals for:
- Elder care
- Pet care
- Adoption
- Home repairs
- Other home-life challenges
Professional Services
No-cost consultations and discounted fees with licensed professions for:
- Tax planning
- Family law issues
- Estate planning
- Real estate issues
- Identity theft
Have questions?
Get quick and easy access to all your benefit vendors. For general benefit questions, such as eligibility or enrollment, call the JCPenney Benefits Center to speak with a benefits specialist.
Phone
1-888-890-8900
Hours
8 a.m.–8 p.m. Central Time