FAQs

Your benefits eligibility is based on your employment status when hired, then on an ongoing basis during the annual look-back period.

Full-time associates who work an average of 30 or more hours per week are eligible for all health and welfare and retirement benefits JCPenney offers.

Part-time associates who average less than 30 hours per week are eligible for:

• Dental and Vision
• Employee Assistance Program (EAP)
• Term Life Insurance and AD&D Insurance,
• Business Travel Accident Insurance,
• Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance
• Legal Service Plan

You can cover your spouse or domestic partner (opposite and same sex), your children, stepchildren, and children of domestic partners under age 26, and incapacitated children of any age under certain plans. If you enroll eligible dependents in the medical and/or dental plans, you are required to provide documents verifying their eligibility.

There are two ways you can enroll:

• At Work: Associate Kiosk > My Benefits > JCPenney Benefits‍
• At Home: jcpassociates.com > AssociateKiosk@Home >  My Benefits > JCPenney Benefits

The benefits you elect during Annual Enrollment are in effect through Dec. 31 of the following year. You can only make changes if you have a qualified status change. Some common status changes include: marriage, divorce, birth or adoption of a child, loss of other coverage, or a change to your place of residence.

In most cases, you must make changes within 60 days of the event or wait until the next Annual Enrollment or qualified status change.